Data Deletion · Servd

Your Right to Delete

You have the right to delete your Servd account and the personal information we hold about you, at any time, for any reason. This page explains how to do it, what gets deleted, what we keep, and how long it takes.

How to Delete Your Account from the App

The fastest way is from inside the app:

Open Profile → Edit profile.
Switch to the ACCOUNT tab (the tabs across the top read CARD · PLAN · ACCOUNT).
Tap "Delete account".
Confirm the action — you will be asked to type "DELETE" so accidental taps don't end your account.
You will be signed out immediately, and your account and data are removed right away.

Email-Based Deletion (If You Can't Access the App)

If you can't sign in or have lost access to the email associated with your account, send a deletion request to privacy@aspirecorellc.com. Include:

The email address or @handle associated with your account.
A brief verification of identity (e.g., the approximate date you created the account, the city you set as Home City, or one of your recent plate posts).
Confirmation that you want your account permanently deleted.

What Gets Deleted

Once a deletion is initiated, we remove the following from our active systems within 30 days:

Your profile (display name, handle, bio, avatar, home city, taste-travel cities).
Your taste DNA + all flavor preferences derived from your activity.
Your plate posts (photos, captions, dish names, flavor reactions).
Your dish ratings + reviews.
Your friend graph (sent + received + accepted requests).
Your TONIGHT sessions, participations, responses, and bookings.
Your menu polls, votes, and comment history.
Your memory queries and search history.
Your booking confirmations.
All telemetry events linked to your user id.

What We May Retain

After account deletion we retain limited information only in the circumstances listed below, and nothing beyond them. In particular, the comments you left on other people's posts are not kept behind a "former user" label: they are deleted with your account, along with everything in the list above.

Aggregated, de-identified analytics (counts, distributions) that no longer identify you personally.
Records required by law (tax, financial, fraud-prevention obligations) — kept only for the legally required period.
Backups containing your data may persist for up to 90 days after deletion as part of routine backup rotation. They are not used for any active processing and are deleted on the rotation schedule.

How Long It Takes

Deletion from active systems: within 30 days of the request being received and verified.

Removal from backups: within 90 days, on our normal backup rotation schedule.

We do not send a follow-up email: by the time deletion finishes, your account and the email address on it are gone.

After Deletion

Your account cannot be recovered. You may sign up again with the same email, but it will be a fresh account — your prior posts, friends, taste DNA, and history will not return.

Deletion you start in the app is immediate and cannot be undone. If you asked us to delete your account by email instead and you change your mind, write to us right away — we may be able to stop it if we have not yet carried the request out.

Friend Notifications

When you delete your account, your friends are not notified directly. Your name simply stops appearing in their friend list, your past posts disappear from their feed, and any open TONIGHT invites you sent are cancelled.

Questions

For deletion-related questions, contact privacy@aspirecorellc.com. For general support, support@aspirecorellc.com.

AspireCore LLC